Shipping

ORDERING

New orders will be shipping in early April. Each piece is made to order and production is currently paused while Monika, the owner and metalsmith, is recovering from surgery.

You can still place an order but it may take several weeks to get in the mail. If you need your jewelry to arrive by a certain date please email hello@favorjewelry.com or leave a note when you checkout with your request and we will try our best to accommodate.

    DOMESTIC STANDARD MAIL

    • USPS Ground Advantage (formally First Class Mail) is free with a $35 order and $4 otherwise.
    • New orders will be shipping in early April.

      CANADIAN STANDARD MAIL

      • USPS First Class International Mail is $14.00.
      • It will arrive within 2 weeks of shipment. We make each piece to order. New orders are shipping in early April.
      • This service comes with tracking information, but we cannot guarantee a delivery date.
      • We will not mark an item as a "gift" or reduce the stated value of the package. This is illegal and we can be penalized heavily for doing so.
      • All customs fees and duties are the responsibility of the recipient.

      AUSTRALIA + NEW ZEALAND

      • We are currently shipping to Australia and New Zealand with USPS First Class International Mail, which processes our packages in Los Angeles before rerouting them to international locations.
      • USPS First Class International Mail is $19.00.
      • It will arrive within 2-3 weeks of shipment. We make each piece to order. New orders are shipping in early April.
      • This service does not offer reliable tracking information once the package enters Australia and New Zealand and we cannot guarantee a delivery date.
      • We will not mark an item as a "gift" or reduce the stated value of the package. This is illegal and we can be penalized heavily for doing so.
      • All customs fees and duties are the responsibility of the recipient.

      INTERNATIONAL MAIL

      • We ship to most countries, but if yours isn't available please email hello@favorjewelry.com and we can help.
      • USPS First Class International Mail is $18.00.
      • It will arrive within 2-3 weeks of shipment. We make each piece to order. New orders are shipping in early April.
      • This service does not offer reliable tracking information and we cannot guarantee a delivery date.
      • We will not mark an item as a "gift" or reduce the stated value of the package. This is illegal and we can be penalized heavily for doing so.
      • All customs fees and duties are the responsibility of the recipient.

      LOST PACKAGES

      We are not responsible for packages that are lost or damaged in transit. Please double check your billing and shipping address when placing an order as we are unable to reroute packages. If we have a package sent back to us for an incorrect address, we will email you an invoice for $4 to cover the cost of shipping the package a second time.

      We have worked with the post office for years and have had remarkably good results, but there have been times when packages take an unusually long time to arrive or they are marked as delivered a day or two before they actually arrive. We ask that all domestic USPS orders are given 21 days to arrive. If you haven't received your order within 21 days after you receive an email stating that your order was shipped, please email us at hello@favorjewelry.com.       

      RETURNS, EXCHANGES, AND REPAIRS 

      Find information about our return, exchange, and repair policies here.